TERMS & CONDITIONS

TERMS & CONDITIONS

1. In general
In these Terms & Conditions, “we”, “us” or “our” means Henna Sipari.
Henna Sipari is a brand owned by Constanci Pte. Ltd., a company incorporated in Singapore under company registration number 201323683C. 
By using our services, you are agreeing to all our Terms & Conditions. Please note we may change these Terms & Conditions from time to time.
We reserve the right to only accept orders from those over 18.
We may display links to Websites that are not operated by us and are out of our control. We accept no responsibility for any links to other Websites and their content, policies and Terms & Conditions.

2. Privacy policy
By using this Website, you consent to the collection and use of information in accordance with our Privacy Policy.
 
3. Content and intellectual property rights
Your use of this site and its contents grants no rights to you in relation to any copyright, graphics, photographs, designs, text, audio, trademarks, software, HTML or other code contained in this site. You are not permitted to publish or otherwise reproduce any of the content which appears on this site. Furthermore, you may not use any such content in connection with any business or commercial enterprise. If you would like to publish any of our photos in print or online, kindly ask our  permission by emailing us to hello@hennasipari.com

4. Contract conclusion

When you submit an order for goods via this site, your order is an offer to us to buy the goods. After placing the order, you will receive a confirmation receipt in the form of an email. This email will conclude the contract. Please read through the receipt carefully to ensure that the items you have ordered are correct. If the details are incorrect, contact customer care as soon as possible.


5. Registration
In order to use some of the services, you will need to register with us. When you register, you are required to provide personal information that is true and accurate. You will risk missing the product delivery if the information given is incorrect. 

6. Pricing policy

Pricing information on this site is subject to change by us without notice. The prices on the site at the time of any order placed will be the prices applicable to that order.We have no obligation to sell the product to you at the incorrect lower price if the error is obvious and noticeable and could have been recognized by you as incorrect.  
The total amount shown in your final checkout bill includes only the cost of items ordered and shipping. If any VAT, customs or duties are applicable for the ordered items, it will be billed separately to you by the courier company at the time of delivery. These possible additional fees will be borne by you.
If you are a customer whose credit/debit card is not denominated in Singapore Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
 
7. Payments

Payment can be made by one of the following payment methods:

- Credit and debit card: VISA, MasterCard and American Express

- PayPal account


Our transactions are handled by PayPal, and we will not access or store your credit or debit card details. We reserve the right not to accept your order in the event that authorisation for payment cannot be obtained. Credit and debit card holders are subject to validation checks and authorisation by the card issuer. 


8. Availability and delivery

Information displayed on this site relating to availability is subject to change by us without prior notice. All orders are subject to availability at all times. Items in your shopping basket are not reserved and may be purchased by other customers. We are not responsible for any delay caused by the unavailability of you to take delivery of the products. If our shipping partner is unable to make the delivery because there is nobody home, they will leave a delivery note that will list your options for arranging a re-delivery. These may vary by country. 

9. Return policy

We accept returns and exchanges within 14 days of you receiving the goods, providing the items are returned unused, with all tags in place and with no stains or alterations. Please note we do not accept sales items, unless the product is faulty. Refunds are given in the form of caysh back to the same credit/debit card or PayPal account you originally used via PayPal. The full value of the item returned will be refunded. Regretfully shipping charges are not refundable unless the item is incorrect or has a defect.
 

10. Cancellation by us
We reserve the right to cancel the contract between us if:

- We have insufficient stock

- We do not deliver to your area
- There are country-specific product import prohibitions
- The credit or debit card you used could not be authorised
- One or more of the items you ordered was listed at an incorrect price due to an error

If we do cancel your contract we will notify you by email and will re-credit any sum deducted by us from your credit/debit card or PayPal account as soon as possible.


11. Title and risk
You will become the owner of the goods you have ordered when they have been delivered to you, you have signed for the delivery and we have received full payment. 

12. Promotion codes
We may offer promotion codes from time to time. These codes are non-transferable and there is no cash alternative. They cannot be used in conjunction with any other promotion code, and must be redeemed by the date published, if provided.

13. Prohibitions
When entering the site you agree that you will not commit criminal offense, transmit or distribute a virus or cause disturbance to the server. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

14. Links to this Website
If you link to our Website, you must do so in a way that does not damage our reputation in any manner. No linking should suggest official association or approval, if none exists.
 
15. Our liability

We cannot be held liable for any loss of income, profit or contracts. In the event that is out of our control, we will not be liable for any delays or failure to perform any of our contracted obligations. These events are without limitation:

- Restrictions to use the means of public or private transport

- Restrictions of the use of telecommunications

- Riot, civil disturbance, terrorist attack or threat of this, invasion and acts of God

16. Indemnity
You agree to indemnify, defend and hold harmless Constanci Pte. Ltd., its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms & Conditions.

17. Variation
We have the right at any time and without notice to amend, remove or vary the services and/or any page of this Website.

18. Invalidity
If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub- clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

19. Complaints and notices
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Do let us know if you have any complaints or comments. 

20. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Any waiver of any provision of the Terms & Conditions will be effective only if received in writing and signed by a Director of Constanci Pte. Ltd.

21. Law and jurisdiction

These terms are governed by Singapore law, and any contracts formed via this site will be governed by Singapore law. The Singapore courts will have exclusive jurisdiction over any dispute relating to these terms or any contracts between us. The contract language is English.